Frequently Asked Questions
This page is continually updated as your enquires come in
Do you make ebook covers?
No we don’t, but we can make recommendations according to your budget.
What do I need to send you?
It depends on your requirements, but your manuscript is essential and possibly an ebook cover image.
How do we pay?
Usually by card, or PayPal. Other payment methods will be considered, if required.
When do I Pay?
When all the preliminaries have been finalised, we will send you an invoice. Work on your project will begin as soon as your payment has been received.
How can I view my completed ebook?
We recommend Adobe Digital Editions. Download this free epub reader to your computer, and then you can check that your epub file meets all your requirements. We use Adobe Digital Editions ourselves. There are other perfectly good free epub readers out there so you will not be spoiled for choice.
Do you use automated software?
No. We manually format your manuscript into a Print-Ready PDF, and we do the same for your ebook. We have more control over the finished product by doing it manually, especially with the creation of an epub file.
Will my manuscript be safe?
Your work is safe and secure whilst it is being processed. Once work on your manuscript is completed, it will be sent back to you along with your order. We don’t keep copies, and because we don’t use automated web conversion tools and third parties, your literary creations won’t end up in the wrong hands.
What if I find errors or typos in my work after publication?
Make sure that your manuscript is polished and ready for publication before sending it to us for conversion to avoid further costs down the line.
Are Mobi Files Still Required For Amazon Kindle?
No. Mobi files have been phased out. The kindle platform will accept a variety of file formats for ebook publication, but we recommend that you use the epub format. The end result is always better, in our opinion.
Do Recommend The Draft2Didgital Platform?
Yes we do. We recommend that you publish your work on both kindle and D2D to reach a wider audience. It is important to remember that if you enrol your ebook in kindle’s KDP Select programme, then you are not supposed to publish the same title on competing platforms.
Do you offer price matching deals?
No we don’t. We can’t compete on price with the sites that will simply upload your work to a free and fully automated website and deliver your order within a couple of hours. It’s like most things in life, you get what you pay for.
Do you work with poetry?
Yes we do. We’ve turned reams of poetry from hand written sheets, in some cases, to wonderful ebooks and paperbacks.
Will you work with incarcerated writers and poets?
Yes of course. Confinement seems to concentrate the mind resulting in some staggering work in all genres.
Will you proofread manuscripts?
Yes. Price will depend on a number of factors so please get in touch for all your editorial requirements.
Why do you need a cover image to format my ebook?
Some publishing platforms want the cover image on the first page of the epub. Not all platforms make this requirement, such as Amazon Kindle, which is why you will receive two epubs so you have both options covered.
Do you use affiliate links on your book purchases?
Yes. The links to the Amazon book store are affiliate links. The small commission we make helps with our expenses, and there is no extra charge to you as the book price is remains the same.